SHIPPING for SBD instruments
Shipping Worldwide is possible
Every instruments are sent in very (very) good conditions in hard box with protections.
International Shipping conditions
For an available instrument, delay is more than one week.
BUT customs authorities can stop package for unknown reason.
I do my best to reduce delay !
France Shipping conditions
For an available instrument, delay is 72h max.
Warranty – 14 days
Your right to try out
YOU MUST CONTACT ME BEFORE YOU RETURN.
We will analyze together the problem(s) noticed. I may ask you for videos or photos for a better understanding.
You benefit from a 14-day trial period, from the date of receipt of your order, by buying exclusively by internet, according to the commercial law in force in the EU (articles).
You are responsible for the round trip expenses. Customs taxes as well.
Incomplete, worn, damaged or soiled products are charged or not accepted on critical cases. The item must be returned in its original packaging within 14 days.
All prior refund estimates are absolutely not contractual. I estimate and refund after checking the musical instrument. Some minor problems may be charged for repair in order to resell the instrument in the future in good conditions as Beta stock. Are chargeable for repair of scratches, cracks, electronic disconnection, dirt, missing parts …
You buy a Sylent-or 1500 euros including the shipping price of 100 euros. Following the study of the problem(s), you pay the return shipping costs. The instrument is received within 14 days with important scratches on the neck. I film the unpacking for proof. You are refunded:
1500 dollars initial price – 100 dollars shipping costs one way – 300 dollars repairs scratches varnish – bank charges taxes = 1100 dollars maximum (depending on bank charges).
Where are the SBD musical instruments
International shipments of Sylent-oud or other SBD musical instruments are possible. All packages are under high warranty to avoid problems in case of loss. Each package is always tracked to the receiver. Below is the world map of destinations already completed.
Estimated shipping costs
Estimate made for a Sylent-oud Basic model worth 1100 euros sent to the capital by Chronopost International delivered in 2 to 7 days. A confirmation will be issued for each instrument requested.
USA new york
USA Los Angeles
United Arab Emirates